Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (289)217-7949 or text us at 647-895-5048.
1. What are the clinic hours?
Our clinic is open Monday to Friday from 9:00 am to 7:00 pm. Saturday we are open 10:00 am to 3:00pm. Sunday we reopen from 10:00 am to 2:00 pm. Vellore Woods Veterinary Clinic is always open to emergency and walk-in patients.
Yes, patients are seen by appointment but walk-ins are welcome.
2. What forms of payment do you accept?
Debit, Cash, Mastercard, Visa, E-Transfer.
3. When do I pay?
Payment is required at the time of service.
4. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
What is the pre-anesthetic blood screening?
This is a blood test that is run prior to surgery. It tests organ function, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
How long do the sutures stay in after my pet's surgery?
Procedures involving non-absorbable sutures require them to be removed in 14 days following the surgery. We prefer to use absorbable cosmetic sutures; absorbable sutures do not require you to come in for suture removal and will get absorbed by the body after approximately 60 days.
Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreased chance of breast tumors later in life, decreased chance of cystic ovaries and uterine infections later in life, decreased desire to roam the neighborhood, decreased the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for your pet.
What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.